Member News

Health Mandates Remain in Effect

Aetna Offers Referral Service for Non-Members

March 18, 2020 – Aetna has graciously extended its Resources for Living program to non-Aetna members during the COVID-19 outbreak, similar to what they provided during the earthquake. Anyone can call Aetna to speak with a consultant who can assist with referrals to local resources.

To access this service, call 888.327.2386 if you are not an Aetna beneficiary; if you are currently an Aetna member, call the telephone number on the back of your card.

2019 Novel Coronavirus (COVID-19)

DHSS is closely monitoring an outbreak of respiratory illness caused by a novel coronavirus. Learn more about 2019 Novel Coronavirus (COVID-19).

• Information for Medicaid Members

Member Resources

• Adult Enhanced (Preventive) Dental Services Unfunded Effective July 1, 2019

• Alaska Medicaid Recipient Handbook

• All About Fair Hearings

• Early and Periodic Screening, Diagnostic, and Treatment (EPSDT) program

• Eligibility Guidelines

• IRS Form 1095-B FAQs

• Lead: No Amount is Safe

• Notice of Recipient Fair Hearing Rights

• Pregnant? Tips for Healthy Teeth
  
• What to Ask Your Doctor Before Taking Opioids
  
• Women, Infants, & Children
  

Transportation Resources

• Alaska Medicaid Members

• Alaska Medicaid Member Escorts

• EPSDT/Well Child program

• Well-Child Transportation Bus Pass Program
  

• mTicket Quick Reference Guide

• Anchorage People Mover Mobile Ticketing
  

Where to Get Help?

Member Hotline: 800.780.9972