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Member News

Alaska Medicaid Introduces Well-Child Transportation Bus Pass Program

The Department of Health and Social Services and the Municipality of Anchorage are excited to introduce the new Well-Child Transportation Bus Pass Program. Beginning February 1, 2020, free People Mover bus passes will be issued to Medicaid/Denali KidCare-eligible children and pregnant women through the Municipality of Anchorage’s mTicket application. For more information, refer to member flyer Well-Child Transportation Bus Pass Program.

Questions? Please contact the Well-Child Transportation Program at 907.269.4575.


MedExpert Services No Longer Available


The Division of Heath Care Services would like to notify Medicaid recipients that Explanation of Medical Benefits (EOMB) and telephone based case management services provided by MedExpert International are no longer available. If you have questions regarding the services you previously received through MedExpert please call Zayda Cooper at 907.269.7383 or Jason Ball at 907.334.2186.


If you have questions about covered services, medical or pharmacy providers in your area, or other Medicaid concerns, you are encouraged to call the Medicaid recipient helpline at 1.800.780.9972



Member Resources

English - Alaska Medicaid Recipient Handbook

Hmong - Phau Ntawv Qhia Rau Tus Uas Txais Kev Pab Alaska Medicaid

Korean - 알래스카 메디케이드 수혜자 안내서

Russian - Руководство для получателей Medicaid в штате Аляска

Spanish - Manual para Beneficiarios de Alaska Medicaid

Tagalog - Handbook ng Tumatanggap ng Medicaid sa Alaska


Transportation Resources


Where to Get Help?

Member Hotline: 800.780.9972


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