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Member News

Immediate Medication Access Issues Related to Prescriber Action

A recent adverse action resulted in a prescribing provider surrendering their applicable license. Controlled substance prescriptions and refills by this provider are now invalid and all other unfilled prescriptions, including refills, may also be invalid depending on the medication.

If you believe you have been impacted by this action, contact the SAMHSA Helpline at 800.662.HELP (4357) to identify immediate resources available in your area. You may also reach out to your prescribing provider to verify your prescription status.

DHSS Issues Updated COVID-19 FAQs

The Department of Health and Social Services has updated its COVID-19 Frequently Asked Questions. Updates include information for those who, because of a disability, cannot safely wear a mask.

CDC Seeks Stakeholder Pain and Pain Management Input

The Centers for Disease Control and Prevention (CDC) announced an opportunity to hear stakeholders' perspectives on and experiences with pain and pain management, including the benefits and harms of opioid use. Stakeholders include patients with acute or chronic pain, patients' family members and caregivers, and healthcare providers who care for patients with pain or conditions. For more information, visit Management of Acute and Chronic Pain: Opportunity for Stakeholder Engagement.

Health Mandates Remain in Effect

As Reopen Alaska Responsibly efforts continue, please continue to observe all Alaska COVID-19 Health Mandates until they expire or are superseded.

Aetna Offers Referral Service for Non-Members

March 18, 2020 – Aetna has graciously extended its Resources for Living program to non-Aetna members during the COVID-19 outbreak, similar to what they provided during the earthquake. Anyone can call Aetna to speak with a consultant who can assist with referrals to local resources.

To access this service, call 888.327.2386 if you are not an Aetna beneficiary; if you are currently an Aetna member, call the telephone number on the back of your card.

2019 Novel Coronavirus (COVID-19)

DHSS is closely monitoring an outbreak of respiratory illness caused by a novel coronavirus. Learn more about 2019 Novel Coronavirus (COVID-19).

Member Resources

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