Member News

05/10 Presentation on Electronic Visit Verification (EVV) for Home Health Care Services

04/25 DHSS Reorganization

04/22 CMS Issues Notice of Termination of Specified Blanket Waiver Flexibilities

DPA Recipient Virtual Contact Center Now Live

Questions about a benefit application, your eligibility, or Alaska Medicaid eligibility cards?
 

Alaska Medicaid members may now contact the Division of Public Assistance (DPA) Virtual Contact Center at 800.478.7778 for real-time assistance. Members may remain on the line for a live customer service agent or choose to receive a call back in the order the call was received.

Member Resources

• Alaska Medicaid Recipient Handbook

• All About Fair Hearings

• Early and Periodic Screening, Diagnostic, and Treatment (EPSDT) program

• Eligibility Guidelines

• IRS Form 1095-B FAQs

• Lead: No Amount is Safe

• Notice of Recipient Fair Hearing Rights
• Pregnant? Tips for Healthy Teeth
• What to Ask Your Doctor Before Taking Opioids
• Women, Infants, & Children

Transportation Resources

• Alaska Medicaid Members

• Alaska Medicaid Member Escorts

• EPSDT/Well Child program 

  • Well-Child Transportation Bus Pass Program

  • mTicket Quick Reference Guide

  • Anchorage People Mover Mobile Ticketing

Where to Get Help?